Help Centre

What is Crowd4GPT?

Crowd4GPT is a skill-based contest platform that allows businesses and individuals to create contests for various creative and technical projects. Skilled professionals can browse and participate in these contests, submitting their work for consideration.

The platform ensures all contests are 100% skill-based, with no entry fees for participants, making it both fair and accessible for everyone.

How do I create an account?

To create an account:

1. Click the "Sign Up" button in the top right corner of the website
2. Enter your email address and create a password
3. Verify your email address by clicking the link sent to your inbox
4. Complete your profile by adding your name, skills, and other details

Once registered, you can participate in contests or create your own.

Is Crowd4GPT free to use?

Our platform is free to join, and there are never any entry fees to participate in contests. Contest creators pay a service fee of 10% on the prize amount when creating a contest, while winners only pay a 5% service fee on their earnings.

How do I create a contest?

To create a new contest:

1. Click on the "Post Contest" button in the navigation menu
2. Fill out the contest details form with your requirements, prize amount, and deadline
3. Add any specific instructions or attachments that participants might need
4. Fund the contest prize through our secure escrow system
5. Review and publish your contest

Alternatively, you can create a contest by tagging @crowd4gpt on X with your contest requirements and prize amount.

How do I set clear judging criteria?

Setting clear judging criteria is crucial for a successful contest:

• Be specific about what you're looking for (style, format, features, etc.)
• Break down the evaluation into objective categories (e.g., functionality, design, originality)
• Provide examples or references where possible
• Specify any must-have elements or requirements
• Consider including a scoring system to make the selection process transparent

Clear criteria help participants understand your needs and ensure the contest remains skill-based.

Can I allow submissions to be sold to others if not selected?

Yes, you can opt to allow participants to sell their non-winning submissions to others. This is a setting you can enable when creating your contest.

By enabling this option:

• Creators retain rights to non-winning submissions
• They can offer these submissions to others through our marketplace
• This can attract more high-quality participants to your contest

You can still maintain exclusive rights to the winning submission while giving creators more opportunities to benefit from their work.

How do I find contests to participate in?

To find contests:

1. Click on "Browse Contests" in the main navigation
2. Use filters to narrow down contests by category, prize amount, or deadline
3. Read through contest details carefully before deciding to participate
4. You can also follow @crowd4gpt on X to see new contest announcements

How do I submit my work to a contest?

To submit your work:

1. Navigate to the contest page you want to participate in
2. Click the "Submit Entry" button
3. Upload your files and add a description of your submission
4. Provide any additional information requested by the contest creator
5. Submit your entry before the contest deadline

You can edit or replace your submission until the contest deadline has passed.

What happens if my submission isn't selected?

If your submission isn't selected as the winner:

• You retain all rights to your work (unless otherwise specified in the contest terms)
• If the contest creator has enabled the option, you may be able to list your submission for sale in our marketplace
• You can use the feedback and experience to improve your skills for future contests

Remember that not winning doesn't reflect on your skills - many factors influence a contest creator's final decision.

How does the escrow system work?

Our escrow system ensures secure and fair transactions:

1. Contest creators fund the prize amount (plus platform fee) when creating a contest
2. This money is held securely in escrow until a winner is selected
3. Once a winner is chosen, the funds are released to their account
4. If no suitable submissions are received, the creator can request a refund (minus a small processing fee)

This system protects both creators and participants, ensuring that payment is guaranteed for winning work.

What payment methods do you accept?

We accept various payment methods:

• Credit/debit cards (Visa, Mastercard, American Express)
• PayPal
• Bank transfers
• Stripe Connect

All payments are processed securely through our payment partner, Stripe.

How and when do I get paid for winning a contest?

When you win a contest:

1. You'll receive a notification that you've been selected as the winner
2. The funds will be released from escrow to your Crowd4GPT account
3. You can withdraw your earnings to your preferred payment method
4. Withdrawals are typically processed within 3-5 business days

A 5% service fee is deducted from your winnings before withdrawal.

How do intellectual property rights work?

Our intellectual property rights policy is designed to be fair to both creators and contest hosts:

• Participants retain ownership of their work until a winner is selected
• When a submission is selected as the winner, intellectual property rights transfer to the contest creator (as specified in the contest terms)
• Non-winning submissions remain the property of their creators
• Contest creators can specify custom IP arrangements in their contest terms

We recommend reviewing our Terms of Service and each contest's specific terms before participating.

Why are your contests 100% skill-based?

Our contests are designed to be 100% skill-based to:

• Ensure fair competition based on merit and ability
• Comply with legal requirements that distinguish skill-based contests from gambling
• Maintain the highest quality of work for contest creators
• Provide legitimate opportunities for talented professionals

Key features that make our contests skill-based:

• No entry fees for participants
• Clear, objective judging criteria
• Winners selected based on merit and quality
• Transparent selection process

Is my personal data protected?

Yes, we take data protection seriously:

• All personal data is processed in accordance with our Privacy Policy
• We comply with GDPR and other relevant data protection regulations
• You can request access to, correction of, or deletion of your personal data at any time
• We use industry-standard security measures to protect your information

For users in the EU, please review our EU GDPR Policy for more details.

How do I update my profile?

To update your profile:

1. Log in to your account
2. Click on your profile picture or name in the top right corner
3. Select "Settings" from the dropdown menu
4. Navigate to the "Profile" tab
5. Make your changes and click "Save"

Can I change my email address or password?

Yes, you can update your email address and password in your account settings:

1. Go to "Settings" from your profile dropdown menu
2. Select the "Account" tab
3. To change your email: Enter your new email address and verify it through the link sent to that address
4. To change your password: Enter your current password and then your new password twice

How do I delete my account?

To delete your account:

1. Go to "Settings" from your profile dropdown menu
2. Select the "Account" tab
3. Scroll to the bottom and click "Delete Account"
4. Follow the confirmation steps

Please note: Account deletion is permanent and will remove all your data, including contest history and earnings. Any pending contests or payments will need to be resolved before deletion.

How can I get in touch with support?

We offer several ways to contact our support team:

• Email: [email protected]
• Contact Form: Fill out our contact form
• Discord: Join our Discord community and post in the #support channel

Our support team is available Monday through Friday, 9:00 AM to 5:00 PM EST. We aim to respond to all inquiries within 24 hours.

How do I report a problem with a contest or user?

To report issues:

1. For contest issues: Navigate to the contest page and click the "Report Issue" button
2. For user issues: Go to the user's profile and click the "Report User" button
3. Fill out the report form with details of the problem
4. Include any relevant evidence or screenshots

Our trust and safety team reviews all reports and takes appropriate action according to our Acceptable Use Policy.